nr oferty: 94046 / 2018-10-11
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Service Transition Engineer
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Job description:

As a Service Transition Engineer for the EMEA Service Transition team, in theManaged Services Regional Centre in Krakow, your roles and responsibilities will be to:

  • Establish VPN connectivity between the Customer and network

  • Discover and Activate network elements/ devices on the managed services platform

  • Troubleshoot IP Networking issues, encountered during the device activation phase

  • Apply working knowledge of Network Management Protocols - SNMP, syslog, NETCONF and Routing & Switching protocols for Enterprise and Service Provider networks

  • Present and Describe the high level network connectivity diagram to Customers/ Sales/ other stakeholders when needed

  • Participate in customer workshops and take an active role in the technical discussions

  • Partner with the Service Transition Project Manager and other internal and external stakeholders, to ensure on time and successful completion of technical tasks during Service Transition

  • Work with multiple customers (up to 4 assignments) and execute device activation and onboarding

We offer:

  • Toolbox Talks (worth one PDU)

  • Skill Soft- 90 Courses, E-books, videos, similations related to PMP

  • Customized Training Curriculum

  • Initial Training to improve Ramp Up

  • Process Training

  • Tools Training

  • End Customer Orientation

  • Lunch and Learns

  • Ongoing Training

  • New Process Implementation

  • Continued Career Growth

  • Reimbursement for Certification (MUST PASS CERT) (1 EVERY 6 MONTHS)

  • Career Coaching

  • Focus on Personal Development

  • Incentivized Pay (overtime, bonuses ect)

  • Personal Relationship

  • Training Allowances


  • Bachelor€™s degree in Information Technology/ Telecommunications

  • 3+ years relevant experience as a network engineer

  • Customer facing experience in a multi-national/ multi-cultural environment

  • Cisco Professional level certification

  • Working knowledge of Routing & Switching. Knowledge of Security technologies is a plus

  • English language. Proficiency in German/ French is a plus

Miejsce pracy:
Kraków, małopolskie, Polska
Oferta ważna:
2018-10-11 - 2018-11-10
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